Updated December 1, 2022

Terms of Use

READ CAREFULLY BEFORE ACCESSING OR USING THIS WEBSITE

The owner (“we,” our,” “us,” “Company”) maintains this website (“Website”) for informational purposes and to provides subscription access to gather travel information, determine the availability of travel-related goods and services as provided by our trusted Vendors, make legitimate reservations, and for no other purpose. Please read this agreement carefully before using the Website. Any person who uses or makes decisions based on information contained in this Website (“you,” “your,” “User”, “Consumer”) does so at their own risk. Access to this Website is subject to the terms and conditions set forth below (“Terms of Use”) including, without limitation, the Disclaimer- No Warranties and Privacy Policy sections. By accessing, using, or obtaining any content, products, or services through this Website and/or through other means provided by the Company, you agree that these terms shall apply to all such transactions. If you do not agree to comply with this Terms of Use, please do not use the Website.

The Company reserves the right to make changes in the programs, policies, products and services described in this Website at any time without prior notice. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Terms of Use without prior notice. If you do not agree with any change or modification to these Terms of Use, then you should stop using the Website. Your continued use of the Website will signify your acceptance of any change to the Terms of Use.

By accessing this Website, you agree to hold the Company and its affiliates harmless against any claims for damages arising from any decisions that you make based on such information (see Disclaimer- No Warranties). The following terms apply if applicable to the transaction, if any, that you enter into with the Company.

This Website provides you information and subscription access to gather travel information, determine the availability of travel-related goods and services, make legitimate reservations, and for no other purpose.

PRIVACY POLICY

Your use of the Website is subject to our Privacy Policy. That policy explains how the Company treats your personal information and protects your privacy when you access the Website and use the Company’s service. Your acceptance of these Terms of Use is also your consent to the information practices in our Privacy Policy. By using the Website, submitting your phone number to us or calling us—you consent and agree to have all calls between you and the Company, whether incoming or outgoing, recorded.

DISCLAIMER- NO WARRANTIES

 

INFORMATION CONTAINED IN THIS WEBSITE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING PRICING ERRORS. WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR FREE FROM ERRORS, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IN PARTICULAR, WE AND OUR AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR AND DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE INTERPRETATION OR RESULTS OF THE USE OF MATERIALS IN THIS WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE (INCLUDING, WITHOUT LIMITATION, THE PRICING, PHOTOGRAPHS, LIST OF AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.), WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE OWNERS OR VENDORS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE OR OTHERWISE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THESE TERMS OF USE AGREEMENT. ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES CONTAINED WITHIN THE ELECTRONIC FILE CONTAINING A FORM OR DOCUMENT IS DISCLAIMED.

WE AND OUR AFFILIATES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY US OR OUR AFFILIATES. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. WE AND OUR AFFILIATES DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM US, OUR AFFILIATES OR OWNERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE AND OUR AFFILIATES HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

BY USING THE WEBSITE YOU AGREE THAT IN NO EVENT WILL WE OR OUR AFFILIATES, OFFICERS, DIRECTORS, CONSULTANTS, AGENTS AND/OR EMPLOYEES, OR ANY OTHER THIRD PARTY PROVIDER OF A SERVICE OR TOOL OFFERED ON ANY WEBSITE OF A MEMBER OF THE RESORT RENTAL GROUP, BE LIABLE FOR ANY LOST PROFITS OR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF, OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY, OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED WEBSITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE OR OUR AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITONAL RIGHTS.

Users agree to be responsible for and to abide by all laws, rules, and regulations applicable to the use of the Website. Users further agree to be responsible for the use of any tool, service, or product offered on the Website as well as any transaction entered into on the Website.

Limitation of Liability & Indemnification

We are an online marketplace and service provider, not a real estate broker, agent, or rental company. We expressly disclaim all liability for any User or Vendor misrepresentations.

The Website is for personal use by Consumers and cannot be used by a Consumer for commercial purposes without the prior written consent of our legal department. Any violation of this provision may result in a termination of your account or membership without refund or additional service fees charged to User, at the sole discretion of Company. Under no circumstances shall we or any affiliated company be liable for any damages, direct, special, incidental, consequential, punitive or exemplary or otherwise, that result from the use of, or the inability to use, the materials in this Website, even if you or your authorized representative has been advised of the possibility of such damages. This Website is operated by us within the United States of America; as such these Terms of Use shall be governed by and enforced in accordance with the laws of the State of Florida. If a court of competent jurisdiction finds any part of these Terms of Use void or unenforceable, the remainder should be enforced and the court should use its authority to amend it in order to fulfill the stated purposes of these Terms of Use to the fullest extent permitted by law.

You agree to indemnify and hold the Company and its subsidiaries, affiliates, directors, officers, agents, employees, partners, vendors and licensors harmless from any claim or demand, including reasonable attorneys’ fees incurred by the Company or others, made by any third party due to or arising out of (i) information you: submit, post, provide, transmit or otherwise make available through the Website; (ii) your use of the Website or any other Company service; (iii) your breach of any warranties or other provision of these Terms of Use; or (iv) your violation of any rights of another User of the Website.

RIGHTS AND LICENSES IN THE WEBSITE

The Company grants you a limited, personal, nontransferable, non-sublicensable, revocable license to access and use the Website only as expressly permitted in these Terms of Use. Except for this limited license, we do not grant you any other rights or license with respect to this Website; any rights or licenses not expressly granted herein are reserved. The Company reserves the right to prohibit commercial use of the Website and you agree that the Company in its sole discretion can determine what commercial use is. If the Company determines the use of the Website is commercial use, you agree and understand that you will not be entitled to a refund.

Modification or Use of any material from this Website or use for any other purpose is a violation of our copyright and other proprietary rights. Use of any such material from this Website, including aggregating information from the Website for distribution on any other Website. Under no circumstances shall We or any affiliated company be liable for any damages, direct, special, incidental, consequential, punitive or exemplary or otherwise, that result from the use of, or the inability to use, the materials in this Website, even if you or your authorized representative has been advised of the possibility of such damages. You agree that, in addition to all remedies we may have, we have the right to seek a temporary or permanent injunction on an ex parte motion to the court to stop or prevent further violations of this restriction and agree that the court may enter such a decision against you.

License not expressly granted herein are reserved. If the Company determines the use of the Website is commercial use, you agree and understand that you will not be entitled to a refund.

All content is protected under the copyright and intellectual property laws of the United States and other countries.

COPYRIGHT NOTICE

Copyrights are held by their respective owners. All the text, graphics, audio, design, software and other works are the copyrighted works of the Company. All Rights Reserved. Any redistribution or reproduction of any materials herein is strictly prohibited.

Travel and leisure brands may be referenced on this Website; however, the Company is neither affiliated with, nor the owner of any trademarks or other marketing information used to identify these brands. Such marks are only used to assist Users in correctly identifying the goods and services being advertised and such use is solely for the purpose of preventing confusion between the different travel and leisure brands.

All content is protected under the copyright and intellectual property laws of the United States and other countries.

SEARCHABLE MARKETPLACE

The Company provides a searchable marketplace where you can research and identify products and services that Vendors have offered. You agree not to take any action towards your travel plans until you have received booking confirmation.

DISCLAIMERS

Although the Website may include listings for certain well-known brands in the travel and leisure industry, we do not specifically endorse any parties, other than the Company, that are offering, selling, or renting travel-related products, or providing services advertised on this Website (“Vendor,” or “Vendors”). In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. The Company does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. We urge all Users to be responsible about their use of this Website. The Company does not own or manage, nor can we contract for, any property, venue or travel-related product or service listed on the Website.

Once a booking is made, we act solely as an intermediary between you and the Vendor. We transmit the relevant details of your booking to the relevant Vendor(s), and send you a confirmation email. The Company does not (re)sell, rent, or offer any travel-related product or service. Confirmation of details is the sole responsibility of the User. The Company is not responsible for the accuracy of Vendors’ advertisements or listings and information related thereto. We assume no responsibility for the condition of any goods or services advertised. It is the sole responsibility of the Consumer to validate the information given. We expressly disclaim any liability or responsibility for the success of any transaction you have with any Vendor.

TRAVEL INTERUPTIONS and RISKS

Although most travel is completed without a serious incident, travel to some destinations may involve more risk than others. We urge travelers to research the location they wish to visit and to review travel prohibitions, warnings, announcements, and advisories issued by the United States Government prior to booking. Information may be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac, and www.customs.gov.

BY ADVERTISING AND/OR FACILITATING TRAVEL SERVICES TO PARTICULAR INTERNATIONAL DESTINATIONS, WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK. WE ARE NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

TO THE EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES ACCEPT NO RESPONSIBILITIES FOR ANY DAMAGE AND/OR DELAY DUE TO OWNER CANCELLATIONS, QUARANTINE, GOVERNMENT RESTRAINTS, WEATHER, TERRORISM OR CAUSES BEYOND OUR CONTROL. NO RESPONSIIBLITY IS ACCEPTED FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING, OR ACTS OF ANY GOVERNMENTAL AUTHORITY. WE SHALL NOT BE RESPONSIBLE FOR ANY OWNER’S BREACH OF ANY WARRANTY, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE (INCLUDING ANY LIABILITY IN TORT), AS TO ANY PRODUCTS AND/OR SERVICES AVAILABLE THROUGH THIS WEBSITE. WE SHALL NOT BE RESPONSIBLE FOR ANY OWNER FAILURE TO COMPLY WITH THIS AGREEMENT NOR FOR ANY FAILURE TO COMPLY WITH APPLICABLE FEDERAL, STATE, LOCAL, OR PROVINCIAL LAW.

LIMITATION OF LIABILITY

Except for damages arising from User’s breach of these Terms, in no event will either party, or any affiliate of the Company be liable to the other for any punitive, incidental, or consequential damages in any action arising from or related to the Terms or the Agreement, whether based in contract, tort (including negligence), intentional conduct, or otherwise, including without limitation, damages relating to the loss of profits, income, or goodwill, regardless of whether such party has been advised of the possibility of such damages. To the extent that the applicable law does not allow the limitation of liability or incidental or consequential damages, the above limitation may not apply.

ASSIGNMENT; COMPLIANCE WITH LAWS; ENTIRE AGREEMENT

These Terms shall inure to the benefit of, and be binding upon User and the Company (including the Company’s successor and assigns). The Company may assign its obligations to any person or entity, including any affiliate. Each party agrees to comply with all laws applicable to these Terms. These Terms and the Agreement constitutes the entire understanding of the parties and supersedes all prior discussion, negotiations, agreement and understanding, whether oral or written, with respect to the subject matter. Any agreement entered into between the parties may be amended only by written instrument signed by both parties.

ELECTRONIC COMMUNICATIONS

When you visit the Website or send e-mails to Us, you are communicating with Us electronically. You consent to receive communications from Us electronically, including, but not limited to, surveys, offers, promotions, and partner products. We will communicate with you by e-mail or by posting notices on this Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. When you communicate with Us via telephone, you consent to a recording of that communication. (For more information please review Our Privacy Policy.)

ELECTRONIC SIGNATURE

By using the electronic signature feature of this Website, you and all other entities on whose behalf you are acting have chosen to electronically sign all agreements. Your electronic signature shall have the same legal effect as a written signature and by using an electronic signature, you are deemed to have read every record and document before electronically signing the same. If you do not understand any record or document, then you agree to communicate directly with an appropriate representative of the Company concerning your understanding prior to your use, or continued use of an electronic signature. Additionally, you authorize the reproduction of your electronic signature on any form required or requested to facilitate the services association with the Website.

You represent and warrant without reservation that you have the legal right, power, and authority to agree to these Terms of Use on behalf of yourself and all other entities on whose behalf you are acting. You and all other entities on whose behalf you are acting further agree that your electronic signature constitutes an “electronic signature” as defined by the Electronic Signatures in Global and National Commerce Act (“E-Sign”) and/or the Uniform Electronic Transactions Act (“UETA”). You and all other entities on whose behalf you are acting further acknowledge and agree that by using an electronic signature you agree to these terms and conditions and that such agreement is an “electronic record” for purposes of E-sign, UETA, and the Uniform Computer Information Transactions Act and as such is completely valid, has legal effect, is enforceable, and is binding on, and non-refutable by you and all other entities on whose behalf you are acing, if different, as if it were any other duly executed paper contract.

YOUR ACCOUNT

If you use this Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. The Company does not sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. The Company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at Our sole discretion.

User verification on the Internet is difficult and We cannot, and do not assume any responsibility for, the confirmation of each User’s purported identity. We encourage you to communicate any concerns you have through the tools available on the Website, though even this does not assure you of the identity of the person with which you are communicating or researching.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

We may provide Users access to post reviews, comments, photos, and other content; send offers and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. The Company reserves the right (but does not assume the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless We indicate otherwise, you grant Us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant the Company and sub-licensees the right to use the name that you submit in connection with such content. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify the Company for all claims resulting from content you supply. The Company has the right but not the obligation to monitor and edit or remove any activity or content. The Company takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from the Website are made between you and the Vendor. This means that the risk of loss and title for such items are between you and the Vendor.

TRAVEL SERVICES

The Company assists Users in finding and making reservations for travel and leisure services provided by third party companies and brands. Customers can make reservations either by using the Website or by calling its live operators who staff toll-free telephone centers.

PRODUCT DESCRIPTIONS

The Company attempts to be as accurate as possible. However, the Company does not warrant that product descriptions or other content of this Website are accurate, complete, reliable, current, or error-free. If a product offered on the Website itself is not as described, the Customer’s sole remedy is to seek redress with the Vendor directly.

HYPERTEXT LINKS

We reserve the right to refuse hypertext links to, or addresses of, other websites from Vendors’ pages, and to remove links or web addresses without notice at Our sole discretion. Further, We reserve the right to charge for hypertext links at any time.

CANCELLATION POLICY

No refunds will be issued to a Customer after a Customer makes a reservation through the Company.

PRICING; INSPECTION PRIVILEGE PRICE; PRICE MARGIN

Except where noted otherwise, the price (“Rate”) displayed for products on Our Website represents the retail price advertised and is provided by the Vendor. The words “Rent” and/or “Rental” is used to describe the service of the “Inspection Privilege” and not the literal denotation. The Rate is individually authorized by the Vendor and may or may not represent the prevailing price in every area on any particular day. Any reference to “Price Margin” made on the Website is used to describe certain services and not accommodations. We cannot confirm the Rate of every item on the Website. Despite Our efforts, some of the items in Our postings may be mispriced.

MEMBERSHIP PAYMENT, REFUND REQUESTS, AND TERMINATION OF MEMBERSHIP

Membership Payment

 

Payment for membership to the Website must be made to us in U.S. Dollars paid either by major credit or debit card, or when automation is available, an ACH check drawn on a U.S. bank.

Refund Requests

 

Generally, no refunds are available unless a User qualifies for a refund under any guarantee program we may have in effect. If you believe you qualify for a refund under a guarantee we are offering, you may contact customer support and include your customer number and reason for dissatisfaction. We will then determine, in accordance with the applicable guarantee program, whether any refund is due.

 

LIMITATIONS ON COMMUNICATION

 

We do not tolerate spam or unsolicited commercial electronic communications of any kind. Therefore, without limiting the foregoing, you are not licensed to add a Website User, even a User with whom you have prior dealings, to your mailing list (email or physical mail) without the User’s express consent. You may not use any tool or service on the Website to send spam or unsolicited commercial electronic communications of any kind or in any other way that would violate these Terms. You are responsible for all content you provide to the Website or through any tool or service provided on the Website.

APPLICABLE LAW

By visiting the Website, you agree that the laws of the State of Florida, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and the Company.  By using this Website, you (a) agree that all claims with respect to any such action or proceeding shall be exclusively decided by binding arbitration before an arbitrator selected from American Arbitration Association (“AAA”).  The arbitration will be confidential and will take place electronically and will be conducted in accordance with the then prevailing Commercial Arbitration Rules of the AAA, (b) agree that service of any process, summons, notice or document delivered by hand or sent by registered mail to a Party’s address set out below shall be effective service of process for any action or proceeding brought against that Party in arbitration, and (c) agree that the decision of such arbitrator will be final and conclusive and all that is required to enforce the ruling is a copy of the ruling of the arbitrator presented to a court of competent jurisdiction.

INTELLECTUAL PROPERTY

COPYRIGHT

All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of the Company or its content owners as described under the Copyright Notice contained herein, and is protected by United States and international copyright laws. The compilation of all content on this Website is the exclusive property of the Company and protected by U.S. and international copyright laws. All software used on this Website is the property of the Company or its software owners and protected by United States and international copyright laws.

COPYRIGHT COMPLAINTS

The Company respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.

TRADEMARKS

Company identifiers on the Website, including graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks, or trade dress of the Company in the U.S. and/or other countries. The Company’s trademarks and trade dress may not be used in connection with any product or service that is not the Company’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits the Company. All other trademarks not owned by the Company that appear on this Website are the property of their respective Owners, who may or may not be affiliated with, connected to, or sponsored by the Company.

PATENTS

One or more patents owned by the Company and/or its affiliated companies may apply to this Website and to the features and services accessible via the Website. Portions of this Website operate under license of one or more patents.

LICENSE AND WEBSITE ACCESS

The Company grants you a limited license to access and make personal use of this Website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the Company. This license does not include any resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Website or any portion of this Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Company without express written consent. You may not use any meta tags or any other “hidden text” utilizing the Company’s name or trademarks without the express written consent of the Company. Any unauthorized use terminates the permission or license granted by the Company and the Company may prevent access to the Website by you. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of The Website so long as the link does not portray the Company, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Company logo or other proprietary graphic or trademark as part of the link without the Company’s express written permission.

NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide the Company’s copyright agent the written information specified below. Please note that this procedure is exclusively for notifying the Company that your copyrighted material has been infringed.

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed upon;
  • A description of where the material that you claim is infringing is located on the Website, including the ID number, if applicable;
  • Your address, telephone number, and e-mail address;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

The Company’s Copyright Agent for notice of claims of copyright infringement on its Website can be reached as follows:

Advantage Program Legal Department
8545 Commodity Circle, Suite 130
Orlando, FL 32819
e-mail: [email protected]

AUTHORIZATION GRANTED TO THE COMPANY

By submitting any communication to this Website you are fully and irrevocably authorizing this Website and any of its affiliated entities to publish or use the communication in whole or in part in any manner, to publish through any medium and through any media type known or hereafter devised, and to communicate with you via your email provided.

Further, you represent that you own or have the necessary rights without the required authorization from, or payment to, any other person or entity to own, and convey the information contained in the communication. You acknowledge that you will not be compensated or provided other consideration for any use of the communication, and you acknowledge that you have no expectation to be compensated or provided any compensation for any use of the communication.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Privacy Policy. These policies also govern your visit to the Website. We reserve the right to make changes to our Website, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

CALIFORNIA PRIVACY RIGHTS

Updated December 1, 2022.

This page is intended for residents of California (“you,” “your,” “consumer”) and provides supplemental information regarding our Privacy Policy. The California Consumer Privacy Act, as amended by the California Privacy Rights Act (together referred to as “CPPA”) provides consumers who are California residents with specific rights regarding their personally identifiable information (“Personal Information").  This includes your right to request access to, a copy of and/or the deletion of your Personal Information collected, used or disclosed by the owner (“we,” “our,” “us,” “Company”) of the website (“Website”) in connection with the Company’s business purposes within the last 12 months preceding the request, with certain exceptions.

The CCPA defines “Personal Information” as information that identifies, relates to, describes, is capable of being associated with or may be reasonably linked to, directly or indirectly, a particular consumer or household. If Personal Information is collected directly from you, there are some instances where you may have the option to decline providing that information.  However, in some circumstances, choosing not to provide Personal Information may hinder our ability to provide you with the same level of service and overall experience as those who choose to provide Personal Information.

Regardless of which of your rights you choose to exercise, we will take reasonable measures to provide equal services and price regardless of the sharing of Personal Information, in accordance with applicable law.  The CCPA guarantees you the right not to receive discriminatory treatment for exercising your privacy rights granted by the CCPA.

Your Rights under CCPA

Rights to Know, Access Specific Information and Data Portability

You have the right to know what information we collect about you and why.  As such, you have the right to request access to your Personal Information and to require that we disclose certain information to you about how the Company has collected and used your Personal Information over the past 12 months.  You may make this request up to two times per year, free of charge.  Once we receive and confirm your verifiable request, we will disclose to you:

  • The categories of Personal Information the Company collects about the consumer.
  • The categories of sources of the consumer’s Personal Information.
  • The business or commercial purpose(s) for collecting or selling the consumer’s Personal Information.
  • The categories of any third parties to whom the business shares the consumer’s Personal Information.
  • The specific pieces of Personal Information collected about the consumer.

Upon receiving the request, we must review and verify the request and provide the requested information in a portable and easily accessible format, within 45 days of receipt of the request.  In the event we need more time in order to verify the consumer’s identity or process the request, we may inform you in writing that we need an extension.  The extension shall not exceed 90 days from the date of the receipt of the access request.

The Company may sell Personal Information.  Because of this, you have the right to request access to additional information. Once the Company receives and confirms your verifiable request, we will disclose to you:

  • The categories of Personal Information the Company collects about the consumer.
  • The categories of Personal Information the Company has sold about the consumer.
  • The categories of any third parties to whom the Company sold the consumer’s Personal Information.
  • A list of which categories of Personal Information the Company sold to each third party.
  • The categories of Personal Information the Company discloses about the consumer for business purposes.

Right to Opt-Out of Sale or Sharing of Personal Information

You have the right to request to opt-out of the Company selling or sharing your Personal Information. However, in some circumstances, opting out of certain types of sharing or sales may hinder our ability to provide you with our services or the services of businesses that rely on such information.  Although we may continue to share your Personal Information with our affiliates or service providers for essential purposes described herein and other such circumstances, your Personal Information will not be shared with third parties once we have received and processed a verified request from you not to do so.

Right to Deletion of Personal Information

You have the right to request the deletion of Personal Information that the Company has collected from you.  However, this right does not apply where a business needs to retain the Personal Information in order to:

  • Provide goods or services to the consumer.
  • Detect or resolve security or functionality-related issues.
  • Comply with federal, state or local laws.
  • Conduct research in the public interest.
  • Safeguard the right to free speech.
  • Carry out any actions for internal purposes that the consumer might reasonably expect.

Right to Correct Inaccurate Personal Information

You have the right to request the correction of inaccurate Personal Information about you, taking into account the nature of the Personal Information and the purposes of the processing of the Personal Information.

Right to Limit Use and Disclosure of Sensitive Personal Information

If a company collects sensitive Personal Information about you, you have the right to direct that company to limit the use of the sensitive Personal Information to that which is necessary to provide goods or services reasonably expected by an average consumer who requests those goods or services.

In the event the Company collects sensitive Personal Information, we may use or disclose this information to a service provider or contractor for additional, specified purposes. You have the right to limit the use or disclosure of your sensitive Personal Information. If you wish to exercise this right, please click Limit the Use of My Sensitive Personal Information.

Right of No Retaliation

The Company will not discriminate against you for exercising any of your rights granted by the CCPA.  Unless permitted by the CCPA, we will not:

  • Deny the consumer goods or services.
  • Charge the consumer different prices for goods or services, whether through denying benefits or imposing penalties.
  • Provide a different level or quality of goods or services to the consumer.
  • Suggest the consumer will receive a different price or rate for goods or services, or a different level or quality of goods or services.
  • Retaliate against an employee, applicant for employment or independent contractor for exercising their rights.
  • Threaten the consumer with any of the actions described in this paragraph.

However, the Company may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates or quality levels.  Any CCPA-permitted financial incentive the Company offers will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects.  Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

Our Collection Practices

What We Collect and How We Collect It

We collect Personal Information about you that you specifically and voluntarily provide to us when using the Website, including when you submit your Personal Information when requesting additional information about the services the Company provides and the use of cookies.  Categories of Personal Information we may collect include:

  • Personal and online identifiers, such as first and last name, phone number, e-mail address or other unique online identifiers.
  • Audio information, such as call recordings for quality assurance purposes.
  • Geolocation
  • The general purpose for the consumer’s online inquiry.

The categories of information collected as identified by the CCPA include:

  • Customer records information.
  • Commercial information.
  • Internet or other electronic network activity information.
  • Geolocation data.
  • Audio information.

The categories of sources of Personal Information we may use include:

  • Consumer-provided.

Why We Collect, Use and Share Information and How We Use Your Information

We use and disclose the Personal Information collected for business purposes.  These business purposes include:

  • Providing relevant and personalized marketing messages.
  • Providing consumers with the products and services you purchase or offer to purchase from the Website.
  • Connecting consumers to businesses that provide the consumer-requested goods or services.
  • Developing insights as to consumer interests and trends.
  • Maintaining up-to-date contact information.
  • Building features that will make the services available on the Website easier to use

Our business purposes as identified by the CCPA include:

  • Auditing interactions with consumers.
  • Performing services on behalf of the business or service provider.
  • Internal research for technological development.

From time to time, we may contact you to request feedback on your experience using the Website, to assist us in improving the Website or to offer special savings or promotions to you, as a Website user.  At its sole discretion, the Company may use your feedback regarding its services in marketing materials and may attribute them to you without revealing your full name or contact information.

What We Share

In the past 12 months, the Company has shared the following categories of information:

  • Customer Information.
  • Sensitive Information.
  • Financial Information.
  • Geolocation data.
  • Professional or employment-related information.
  • Internet or other similar network activity.
  • Inferences draw from other Personal Information.
  • Commercial information.
  • Sale of Personal Information.

What We Disclose

In the past 12 months, the Company has disclosed the following categories of information with service providers for a business purpose:

  • Customer Information.
  • Sensitive Information.
  • Financial Information.
  • Geolocation data.
  • Professional or employment-related information.
  • Internet or other similar network activity.
  • Inferences draw from other Personal Information.
  • Commercial information.
  • Sale of Personal Information.

How to Exercise Your Rights

If you wish to exercise any of these consumer rights, you will need to submit a request, which must be verified.  If you are unable to do so, you may select an authorized agent to submit a verifiable request on your behalf. We will respond to your verified request within 45 days of receipt. If we need more time to process your verified request, we will notify you of the extension lasting up to 45 additional days. We will not discriminate against you for exercising any of the consumer rights described herein.

Verification Process

If you have an account on the Website, you will be required to know your username and password as part of the verification process.  Whether or not you have an account on the Website, you may be required to provide additional information in order to confirm your identity and verify the request.   This is done to safeguard your Personal Information against fraudulent requests.

Depending on the rights being exercised and the amount of detail requested, we may require a varying amount of information to be disclosed in order to verify the request.  Any additional information collected will be for the sole purpose of verification and will not be sold or disclosed.

Contact Information

If you have any questions, comments or concerns about our processing activities, or you would like to exercise your privacy rights, you may contact our Data Protection Officer by:

    • E-mailing [email protected];
    • Calling toll-free at (844)-202-7608; or
    • Writing to Carefree Flights
      8545 Commodity Circle, Suite 225
      Orlando, Florida 32819
      Attn: Data Protection Officer.

If you would like to opt-out of the sale of your Personal Information, please click Do Not Sell or Share My Personal Information.

California Do Not Track Disclosures

Through this Disclosure and our Privacy Policy, the Company is compliant with the California Online Privacy Protection Act (“CalOPPA”).  Though you have the right under CalOPPA to control your browsing device’s “Do Not Track” settings, the Company does not acknowledge these settings.

Material Changes to This Notice

The Company reserves the right to modify or amend this Notice and its Privacy Policy without notice at any time and for any reason at its sole discretion.  When material changes to this Notice are made, the “Updated” date will be modified to reflect the date those material changes were made.

COLORADO PRIVACY RIGHTS

Updated December 1, 2022.

This page is intended for residents of Colorado (“you,” “your,” “consumer”) and provides supplemental information regarding our Privacy Policy. The Colorado Privacy Act (“CPA”) provides consumers who are Colorado residents with specific rights regarding their personally identifiable information (“Personal Data").  This includes your right to request access to, to receive a copy of and/or the deletion of your Personal Data collected, used or disclosed by the owner (“we,” “our,” “us,” “Company”) of the website (“Website”) in connection with the Company’s business purposes within the last 12 months preceding the request, with certain exceptions.

The CPA defines “Personal Data” as information that is linked or reasonably linkable to an identified or identifiable individual, not including de-identified data or publicly available information. However, in some circumstances, choosing not to provide Personal Data may hinder our ability to provide you with the same level of service and overall experience as those who choose to provide Personal Data.

Regardless of which of your rights you choose to exercise, we will take reasonable measures to provide equal services and price regardless of the sharing of Personal Data, in accordance with applicable law.  The CPA guarantees you the right not to receive discriminatory treatment for exercising your privacy rights granted by the CPA.

Your Rights under CPA

Right to Access

You have the right to confirm whether or not your Personal Data is being processed and to access such Personal Data.

Right to Correction

You have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing of such Personal Data.

Right to Deletion

You have the right to delete Personal Data concerning you.

Right to Data Portability

When exercising your right to access Personal Data, you have the right to obtain your Personal Data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right up to two times per calendar year.

Right to Opt Out

You have the right to opt out of the processing of your Personal Data for purposes of: (1) targeted advertising; (2) the sale of personal data; or (3) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you, the consumer. Although we may continue to share your Personal Data with our affiliates or service providers for essential purposes described herein and other such circumstances, your Personal Data will not be processed for the indicated purpose(s) once we have received and processed a verified request from you not to do so.

Our Collection Practices

What We Collect and How We Collect It

We collect Personal Data about you that you specifically and voluntarily provide to us when using the Website, including when you submit your Personal Data when requesting additional information about the services the Company provides and the use of cookies.  Categories of Personal Data we may collect include:

  • Personal and online identifiers, such as first and last name, phone number, e-mail address or other unique online identifiers.
  • Audio information, such as call recordings for quality assurance purposes.
  • The general purpose for the consumer’s online inquiry.

The categories of Personal Data collected include:

  • Customer records information.
  • Commercial information.
  • Internet or other electronic network activity information.
  • Geolocation data.
  • Audio information.

Why We Collect, Use and Share Information and How We Use Your Information

We use and disclose the Personal Data collected for business purposes.  These business purposes include:

  • Providing relevant and personalized marketing messages.
  • Providing consumers with the products and services you purchase or offer to purchase from the Website.
  • Connecting consumers to businesses that provide the consumer-requested goods or services.
  • Developing insights as to consumer interests and trends.
  • Maintaining up-to-date contact information.
  • Building features that will make the services available on the Website easier to use.

Our business purposes include:

  • Auditing interactions with consumers.
  • Performing services on behalf of the business or service provider.
  • Internal research for technological development.

From time to time, we may contact you to request feedback on your experience using the Website, to assist us in improving the Website or to offer special savings or promotions to you, as a Website user.  At its sole discretion, the Company may use your feedback regarding its services in marketing materials and may attribute them to you without revealing your full name or contact information.

What We Share

In the past 12 months, the Company has shared the following categories of information with service providers for a business purpose:

  • Customer Information.
  • Sensitive Information.
  • Financial Information.
  • Geolocation data.
  • Professional or employment-related information.
  • Internet or other similar network activity.
  • Inferences draw from other Personal Information.
  • Commercial information.
  • Sale of Personal Information.

Who We Share With

In the past 12 months, the Company has shared the above categories of information with these categories of third parties:

  • Business Communication and Collaboration Tools.
  • Hosting Services Provider.
  • Data Storage Service Provider.
  • Payment Processor.
  • Sales and Marketing Tool.
  • Ad Network.
  • Product Infrastructure Tool.
  • Social Network.
  • Data Broker.
  • Government Entity.

Sale and Targeted Advertising Processing

The Company may from time to time sell Personal Data to third parties and/or process Personal Data for targeted advertising.

 

If you would like to opt-out of the sale of your Personal Data, please click Do Not Sell My Personal Information. If you would like to opt-out of the processing of your Personal Data for targeted advertising, please click here.

 

How to Exercise Your Rights

If you wish to exercise any of these consumer rights, you will need to submit a request, which must be verified.  If you are unable to do so, you may select an authorized agent to submit a verifiable request on your behalf. We will respond to your verified request within 45 days of receipt. If we need more time to process your verified request, we will notify you of the extension lasting up to 45 additional days. We will not discriminate against you for exercising any of the consumer rights described herein.

Verification Process

If you have an account on the Website, you will be required to know your username and password as part of the verification process.  Whether or not you have an account on the Website, you may be required to provide additional information in order to confirm your identity and verify the request.   This is done to safeguard your Personal Data against fraudulent requests.

Depending on the rights being exercised and the amount of detail requested, we may require a varying amount of information to be disclosed in order to verify the request.  Any additional information collected will be for the sole purpose of verification and will not be sold or disclosed.

Contact Information

If you have any questions, comments or concerns about our processing activities, or you would like to exercise your consumer rights, you may contact our Data Protection Officer by:

  • E-mailing [email protected];
  • Calling toll-free at (844)-202-7608; or
  • Writing to Carefree Flights
    8545 Commodity Circle, Suite 225
    Orlando, Florida 32819
    Attn: Data Protection Officer.

 

Appeals Process

If your request to exercise any of your consumer rights was denied, you may request an appeal of that decision by contacting our Data Protection Officer using any of the contact methods described above. If we need more time to review your appeal, we will notify you of the extension lasting up to 45 additional days.

In the event you have concerns about your appeal, you may contact the Colorado Attorney General’s Office.

Material Changes to This Notice

The Company reserves the right to modify or amend this Notice and its Privacy Policy without notice at any time and for any reason at its sole discretion.  When material changes to this Notice are made, the “Updated” date will be modified to reflect the date those material changes were made.

NOTICE TO NEVADA RESIDENTS

Updated and Effective December 1, 2022

This page is intended for residents of Nevada (“you,” “your,” “consumer”) and provides supplemental information regarding our Privacy Policy. Nevada’s privacy law, Security and Privacy of Personal Information, NRS §603A, has been updated to include Notice Regarding Privacy Information Collected in Internet from Consumers, NRS §§603A.300-360 (“Privacy Law”), which provides consumers who are Nevada residents with specific rights regarding their personal covered information (“Covered Information”).

The Privacy Law defines “Covered Information” as personally identifiable information about a consumer collected by an operator through an Internet website or online service and maintained by the operator in an accessible form including: (1) a first and last name; (2) a home or other physical address naming the street and town; (3) an e-mail address; (4) a telephone number; (5) a social security number; (6) an identifier that allows a specific person to be contacted either physically or online; and (7) any other information concerning a person collected from the person through the Internet website or online service of the operator and maintained by the operator in combination with an identifier in a form that makes the information personally identifiable.

What We Collect

In connection with its business purposes, the owner (“we,” “our,” “us,” “Company”) of the website (“Website”) may collect the following categories of Covered Information:

  • First and last name of the consumer.
  • Home or mailing address of the consumer.
  • Consumer’s e-mail address.
  • Consumer’s telephone number.
  • Internet or other electronic network activity information.
  • Geolocation data.
  • Audio information.

Sharing Covered Information

The Company may share or sell the Covered Information we collect to third- party service providers and companies for business purposes.  Categories of third-parties service providers and companies we may share information with include:

  • Service providers, such as buyers, sellers, brokers.
  • Companies used to assist with services, such as mail, marketing and processing.
  • Advertising networks.
  • Consumer data resellers.
  • Consumer services companies.
  • Travel, leisure and entertainment companies.
  • Secondary market vendors.
  • Other companies or vendors not categorized.

These third-party service providers and companies will not collect Covered Information about your online activities over time or across different Internet websites or online services when using the Website or the services we provide on the Website.

Exercising Your Rights

If you wish to review, amend or opt-out of the sale of your Covered Information, you will need to submit a request, which must be verified.  We will respond to your verified request within 60 days of receipt.  If we need more time to process your verified request, we will notify you of the extension lasting up to 30 additional days.

Verification Process

If you have an account on the Website, you will be required to know your username and password as part of the verification process.  Whether or not you have an account on the Website, you may be required to provide additional information in order to confirm your identity and verify the request.   This is done to safeguard your Covered Information against fraudulent requests.

Depending on the rights being exercised and the amount of detail requested, we may require a varying amount of information to be disclosed in order to verify the request.  Any additional information collected will be for the sole purpose of verification and will not be sold.

Contact Information

If you have any questions, comments or concerns about our processing activities, or you would like to exercise your privacy rights, you may contact our Data Protection Officer by:

  • E-mailing [email protected];
  • Calling toll-free at (844)-202-7608; or
  • Writing to Carefree Flights
    8545 Commodity Circle, Suite 225
    Orlando, Florida 32819
    Attn: Data Protection Officer.

Material Changes to This Notice

The Company reserves the right to modify or amend this Notice and its Privacy Policy without notice at any time and for any reason at its sole discretion.  When material changes to this Notice are made, the “Updated” date will be modified to reflect the date those material changes were made.

UTAH PRIVACY RIGHTS

Updated December 1, 2022.

This page is intended for residents of Utah (“you,” “your,” “consumer”) and provides supplemental information regarding our Privacy Policy. The Utah Consumer Privacy Act (“UCPA”) provides consumers who are Utah residents with specific rights regarding their personally identifiable information (“Personal Data").  This includes your right to request access to, a copy of and/or the deletion of your Personal Data collected, used or disclosed by the owner (“we,” “our,” “us,” “Company”) of the website (“Website”) in connection with the Company’s business purposes within the last 12 months preceding the request, with certain exceptions.

The UCPA defines “Personal Data” as information that is linked or reasonably linkable to an identified individual or an identifiable individual. If Personal Data is collected directly from you, there are some instances where you may have the option to decline providing that information.  However, in some circumstances, choosing not to provide Personal Data may hinder our ability to provide you with the same level of service and overall experience as those who choose to provide Personal Data.

Regardless of which of your rights you choose to exercise, we will take reasonable measures to provide equal services and price regardless of the sharing of Personal Data, in accordance with applicable law.  The UCPA guarantees you the right not to receive discriminatory treatment for exercising your privacy rights granted by the UCPA.

Your Rights under UCPA

 

Right to Confirm

You have the right to confirm whether your Personal Data is being processed and to access such Personal Data.

Right to Delete

You have the right to delete Personal Data that’s been provided by you.

Right to Obtain a Copy

You have the right to obtain a copy of your Personal Data which you previously provided to us in a format that: (1) to the extent technically feasible, is portable; (2) to the extent practicable, is readily usable; and (3) allows you to transmit the data to another controller without impediment, where the processing is carried out by automated means.

Right to Opt Out

You have the right to opt out of the processing your Personal Data for purposes of (1) targeted advertising or (2) the sale of personal data. Although we may continue to share your Personal Data with our affiliates or service providers for essential purposes described herein and other such circumstances, your Personal Data will not be processed for the indicated purpose(s) once we have received and processed a verified request from you not to do so.

Our Collection Practices

What We Collect and How We Collect It

We collect Personal Data about you that you specifically and voluntarily provide to us when using the Website, including when you submit your Personal Data when requesting additional information about the services the Company provides and the use of cookies.  Categories of Personal Data we may collect include:

  • Personal and online identifiers, such as first and last name, phone number, e-mail address or other unique online identifiers.
  • Audio information, such as call recordings for quality assurance purposes.
  • The general purpose for the consumer’s online inquiry.

The categories of Personal Data collected include:

  • Customer records information.
  • Commercial information.
  • Internet or other electronic network activity information.
  • Geolocation data.
  • Audio information.

Why We Collect, Use and Share Information and How We Use Your Information

We use and disclose the Personal Data collected for business purposes.  These business purposes include:

  • Providing relevant and personalized marketing messages.
  • Providing consumers with the products and services you purchase or offer to purchase from the Website.
  • Connecting consumers to businesses that provide the consumer-requested goods or services.
  • Developing insights as to consumer interests and trends.
  • Maintaining up-to-date contact information.
  • Building features that will make the services available on the Website easier to use.

Our business purposes include:

  • Auditing interactions with consumers.
  • Performing services on behalf of the business or service provider.
  • Internal research for technological development.

From time to time, we may contact you to request feedback on your experience using the Website, to assist us in improving the Website or to offer special savings or promotions to you, as a Website user.  At its sole discretion, the Company may use your feedback regarding its services in marketing materials and may attribute them to you without revealing your full name or contact information.

What We Share

In the past 12 months, the Company has shared the following categories of information with service providers for a business purpose:

  • Customer Information.
  • Sensitive Information.
  • Financial Information.
  • Geolocation data.
  • Professional or employment-related information.
  • Internet or other similar network activity.
  • Inferences draw from other Personal Information.
  • Commercial information.
  • Sale of Personal Information.

Who We Share With

In the past 12 months, the Company has shared the above categories of information with these categories of third parties:

  • Business Communication and Collaboration Tools.
  • Hosting Services Provider.
  • Data Storage Service Provider.
  • Payment Processor.
  • Sales and Marketing Tool.
  • Ad Network.
  • Product Infrastructure Tool.
  • Social Network.
  • Data Broker.
  • Government Entity.

Sale and Targeted Advertising Processing

The Company may from time to time sell Personal Data to third parties and/or process Personal Data for targeted advertising.

 

If you would like to opt-out of the sale of your Personal Data, please click Do Not Sell My Personal Information. If you would like to opt-out of the processing of your Personal Data for targeted advertising, please click here.

 

How to Exercise Your Rights

If you wish to exercise any of these consumer rights, you will need to submit a request, which must be verified.  If you are unable to do so, you may select an authorized agent to submit a verifiable request on your behalf. We will respond to your verified request within 45 days of receipt. If we need more time to process your verified request, we will notify you of the extension lasting up to 45 additional days. We will not discriminate against you for exercising any of the consumer rights described herein.

Verification Process

If you have an account on the Website, you will be required to know your username and password as part of the verification process.  Whether or not you have an account on the Website, you may be required to provide additional information in order to confirm your identity and verify the request.   This is done to safeguard your Personal Data against fraudulent requests.

Depending on the rights being exercised and the amount of detail requested, we may require a varying amount of information to be disclosed in order to verify the request.  Any additional information collected will be for the sole purpose of verification and will not be sold or disclosed.

Contact Information

If you have any questions, comments or concerns about our processing activities, or you would like to exercise your consumer rights, you may contact our Data Protection Officer by:

  • E-mailing [email protected];
  • Calling toll-free at (844)-202-7608; or
  • Writing to Carefree Flights
    8545 Commodity Circle, Suite 225
    Orlando, Florida 32819
    Attn: Data Protection Officer.

 

Material Changes to This Notice

The Company reserves the right to modify or amend this Notice and its Privacy Policy without notice at any time and for any reason at its sole discretion.  When material changes to this Notice are made, the “Updated” date will be modified to reflect the date those material changes were made.

VIRGINIA PRIVACY RIGHTS

Updated December 1, 2022.

This page is intended for residents of Virginia (“you,” “your,” “consumer”) and provides supplemental information regarding our Privacy Policy. The Virginia Consumer Data Protection Act (“VCDPA”) provides consumers who are Virginia residents with specific rights regarding their personally identifiable information (“Personal Data").  This includes your right to request access to, to receive a copy of and/or the deletion of your Personal Data collected, used or disclosed by the owner (“we,” “our,” “us,” “Company”) of the website (“Website”) in connection with the Company’s business purposes within the last 12 months preceding the request, with certain exceptions.

The VCDPA defines “Personal Data” as information that is linked or reasonably linkable to an identified or identifiable natural person, not including de-identified data or publicly available information. However, in some circumstances, choosing not to provide Personal Data may hinder our ability to provide you with the same level of service and overall experience as those who choose to provide Personal Data.

Regardless of which of your rights you choose to exercise, we will take reasonable measures to provide equal services and price regardless of the sharing of Personal Data, in accordance with applicable law.  The VCDPA guarantees you the right not to receive discriminatory treatment for exercising your privacy rights granted by the VCDPA.

Your Rights under VCDPA

Right to Confirm

You have the right to confirm whether or not your Personal Data is being processed and to access such Personal Data.

Right to Correct Inaccuracies

You have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing of such Personal Data.

Right to Delete

You have the right to delete Personal Data that’s been provided by you or obtained about you.

Right to Obtain a Copy

You have the right to obtain a copy of your Personal Data which you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another controller without hindrance, where the processing is carried out by automated means.

Right to Opt Out

You have the right to opt out of the processing your Personal Data for purposes of: (1) targeted advertising; (2) the sale of personal data; or (3) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you, the consumer. Although we may continue to share your Personal Data with our affiliates or service providers for essential purposes described herein and other such circumstances, your Personal Data will not be processed for the indicated purpose(s) once we have received and processed a verified request from you not to do so.

Our Collection Practices

What We Collect and How We Collect It

We collect Personal Data about you that you specifically and voluntarily provide to us when using the Website, including when you submit your Personal Data when requesting additional information about the services the Company provides and the use of cookies.  Categories of Personal Data we may collect include:

  • Personal and online identifiers, such as first and last name, phone number, e-mail address or other unique online identifiers.
  • Audio information, such as call recordings for quality assurance purposes.
  • The general purpose for the consumer’s online inquiry.

The categories of Personal Data collected include:

  • Customer records information.
  • Commercial information.
  • Internet or other electronic network activity information.
  • Geolocation data.
  • Audio information.

Why We Collect, Use and Share Information and How We Use Your Information

We use and disclose the Personal Data collected for business purposes.  These business purposes include:

  • Providing relevant and personalized marketing messages.
  • Providing consumers with the products and services you purchase or offer to purchase from the Website.
  • Connecting consumers to businesses that provide the consumer-requested goods or services.
  • Developing insights as to consumer interests and trends.
  • Maintaining up-to-date contact information.
  • Building features that will make the services available on the Website easier to use.

Our business purposes include:

  • Auditing interactions with consumers.
  • Performing services on behalf of the business or service provider.
  • Internal research for technological development.

From time to time, we may contact you to request feedback on your experience using the Website, to assist us in improving the Website or to offer special savings or promotions to you, as a Website user.  At its sole discretion, the Company may use your feedback regarding its services in marketing materials and may attribute them to you without revealing your full name or contact information.

What We Share

In the past 12 months, the Company has shared the following categories of information with service providers for a business purpose:

  • Customer Information.
  • Sensitive Information.
  • Financial Information.
  • Geolocation data.
  • Professional or employment-related information.
  • Internet or other similar network activity.
  • Inferences draw from other Personal Information.
  • Commercial information.
  • Sale of Personal Information.

Who We Share With

In the past 12 months, the Company has shared the above categories of information with these categories of third parties:

  • Business Communication and Collaboration Tools.
  • Hosting Services Provider.
  • Data Storage Service Provider.
  • Payment Processor.
  • Sales and Marketing Tool.
  • Ad Network.
  • Product Infrastructure Tool.
  • Social Network.
  • Data Broker.
  • Government Entity.

Sale and Targeted Advertising Processing

The Company may from time to time sell Personal Data to third parties and/or process Personal Data for targeted advertising.

If you would like to opt-out of the sale of your Personal Data, please click Do Not Sell My Personal Information. If you would like to opt-out of the processing of your Personal Data for targeted advertising, please click here.

How to Exercise Your Rights

If you wish to exercise any of these consumer rights, you will need to submit a request, which must be verified.  If you are unable to do so, you may select an authorized agent to submit a verifiable request on your behalf. We will respond to your verified request within 45 days of receipt. If we need more time to process your verified request, we will notify you of the extension lasting up to 45 additional days. We will not discriminate against you for exercising any of the consumer rights described herein.

Verification Process

If you have an account on the Website, you will be required to know your username and password as part of the verification process.  Whether or not you have an account on the Website, you may be required to provide additional information in order to confirm your identity and verify the request.   This is done to safeguard your Personal Data against fraudulent requests.

Depending on the rights being exercised and the amount of detail requested, we may require a varying amount of information to be disclosed in order to verify the request.  Any additional information collected will be for the sole purpose of verification and will not be sold or disclosed.

Contact Information

If you have any questions, comments or concerns about our processing activities, or you would like to exercise your consumer rights, you may contact our Data Protection Officer by:

  • E-mailing [email protected];
  • Calling toll-free at (844)-202-7608; or
  • Writing to Carefree Flights
    8545 Commodity Circle, Suite 225
    Orlando, Florida 32819
    Attn: Data Protection Officer.

Appeals Process

If your request to exercise any of your consumer rights was denied, you may request an appeal of that decision by contacting our Data Protection Officer using any of the contact methods described above.

In the event your request for appeal is denied, you may contact the Virginia Attorney General’s Office here if you wish to submit a complaint.

Material Changes to This Notice

The Company reserves the right to modify or amend this Notice and its Privacy Policy without notice at any time and for any reason at its sole discretion.  When material changes to this Notice are made, the “Updated” date will be modified to reflect the date those material changes were made.