CarefreeFlights.com Terms of Use & Privacy Policy

Welcome to the CarefreeFlights.com website (the “website”). By using this website you agree to be bound by these terms of use and privacy policy (“Terms”, “Terms of Use”, or “Privacy Policy”) explained below.

Carefree Flights MX, S.A. de C.V. (“CarefreeFlights”, “us”, “we”, “the Company” or “our”) provides you subscription access through Company’s US agent and service provider; Carefree Journeys, LLC dba Carefree Flights (“Service Provider”); to gather travel information, determine the availability of travel-related goods and services, make legitimate reservations, and for no other purpose (“software subscription”). The term “you” refers to any user visiting the website or otherwise using our services. CarefreeFlights.com is owned by Service Provider and acts as a venue to allow you to book flights and get information about the Company’s rebate program and provide you with easier access to contact and communicate with the Company.

This website is offered to you conditioned upon acceptance by you, without modification, of all terms, conditions, and notices set forth below (collectively, the “Terms of Use”). By subscribing to, accessing, or using this website, you agree to be bound by the Terms of Use. By accessing, using, or obtaining any content, products, or services through this website or through our call centers, you agree that these terms shall apply to all such transactions. Please read the Terms of Use carefully. If you do not accept all of these terms and conditions please do not use this website, make bookings through this website, or contact our call center agents. Return to this page periodically to review the most current version. We reserve the right, at any time, at our sole discretion, to change or otherwise modify the Terms of Use without prior notice, and your continued access or use of this website signifies acceptance of the updated or modified Terms of Use. We seek to provide all users with a positive experience. If at any time you should become dissatisfied with our services, please contact us at info@CarefreeFlights.com Please identify the complaint and the desired resolution. If at any time you are unsatisfied with the resolution, we encourage you to ask that your issue be reviewed by management.

PRIVACY

Please review our Privacy Policy, below, which also governs your visit to CarefreeFlights.com, to understand our practices.

RECEIVING YOUR REBATE

Before paying the software subscription activation fee you will be provided an Agreement (“Agreement”) which, along with the benefits outlined in the CarefreeFlights Rebate form (“Rebate Form”) and these Terms of Use, describe the terms and conditions for your use of the software subscription. To further clarify the information in the Agreement, you agree and understand that in order to receive a rebate associated with your annual subscription, the following conditions must be met:

  1. You may receive a rebate in the amount of your ticket up to $500 provided the following prerequisites are met:
    1. A request for rebate must be submitted through the rebate portal located on the website.
    2. Only one rebate per year may be provided for each account number listed on an Agreement.
    3. Rebates must be requested for travel to/from the airport identified on your Rebate Form (or if no airport is identified, Cancun International Airport CAN) (“Qualifying Airport”) in conjunction with a stay at:
      1. the resort identified on your Rebate Form (if no resort is identified then the resort where the Rebate Form was signed), or
      2. if a the Rebate Form was signed in conjunction with a travel club, then any resort which is included in the travel club and associated benefit package identified on the Rebate Form, if no particular benefit package is identified then the package shall be the standard package offered by the travel club membership purchased contemporaneously with the signing of the Rebate Form

      (“Qualifying Resort”) once per anniversary year beginning after your first anniversary for a stay during your Registered Week (defined below). Use of any exchange system or bonus week does NOT qualify for a rebate even if the exchange or bonus week is used at the Qualifying Resort.

    4. Rebates must be requested for a stay during the specific timeshare week purchased from the Qualifying Resort in conjunction with the signing of the Rebate Form (“Registered Week”). If a particular week is not identified on the purchase contract, such as a travel club purchase or a floating week purchase, then the Registered Week must be at least 1 year following the signing of the Rebate Form and must be made in compliance with all the terms required for use of a timeshare stay required by the Qualifying Resort and does not include any weeks that are described by the Qualifying Resort as “bonus weeks” nor any weeks which are reserved through any exchange system rather than directly with the Qualifying Resort using the benefit purchased from the Qualifying Resort contemporaneously with the signing of the Rebate Form.
    5. You must have paid your activation fee and the annual subscription fee for the anniversary year for which the rebate is claimed.
    6. You must timely provide the required Rebate Documentation defined herein with your rebate request.
  2. The annual software subscription fee must be paid annually within 30 days of the anniversary of the date of the Agreement by logging into the CarefreeFlights Website and paying the fee.
  3. You can book your flight with an airline or provider of your choice or through the flight reservation system on the Website provided that travel is to the Qualifying Airport.
  4. You must provide to CarefreeFlights the boarding pass or a copy of the boarding pass reflecting travel to your Qualifying Resort during the registered week referenced in the folio and you must provide the folio from the Qualifying Resort reflecting use of the registered week as listed in your Rebate Form (“Rebate Documentation”) to qualify for the rebate. Exchange weeks, bonus weeks, etc. are not the same as the registered week referenced above.
  5. The Rebate Documentation must be received by CarefreeFlights within 30 days from the beginning of your travel.
  6. The account with the Qualifying Resort and us must be current for the rebate to be paid.

When you provide the Rebate Documentation and comply with the terms outlined above, CarefreeFlights will pay you via wire transfer or check (at its sole and exclusive discretion) within 30 days from the receipt of the Rebate Documentation. CarefreeFlights may, but is not required to, give you the option of receiving the funds via PayPal – if you elect to receive the funds via PayPal, you are responsible for the fees charged by PayPal (currently $2.99 per transaction). You agree that failure to comply with the above conditions will cause a forfeit of the rebate for that year. The Company may process the Rebate through the Service Provider at the sole discretion of the Company.

PURCHASE INFORMATION – NON-REFUNDABLE

All fees paid are non-refundable and the activation fee is due and earned immediately upon signing of the Agreement and being provided access to the website and related subscription services. Annual fees are due and payable each year on or before the anniversary of the date the Agreement is signed (“Annual Anniversary Date”), and cover the your subscription for the balance of that anniversary year and is renewable for a maximum of 10 years (the last Annual Anniversary Date is the date 10 years from the date of signing the Agreement).

No Cooling Off Period. You understand and acknowledge that the Federal Trade Commission’s 3-day “Cooling-Off Rule” regarding cancellations of sales made at homes or at certain other locations does not apply to the transactions conducted through this Website or by our Agents including the CarefreeFlights’ Subscription and rebates.

TRAVEL INTERRUPTIONS and RISKS

Although most travel is completed without a serious incident, travel to some destinations may involve more risk than others. We urge travelers to research the location they wish to visit and to review travel prohibitions, warnings, announcements, and advisories issued by the United States Government prior to booking. Information may be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac, and www.customs.gov.

BY ADVERTISING AND/OR FACILITATING TRAVEL SERVICES TO PARTICULAR INTERNATIONAL DESTINATIONS, WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK. WE ARE NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

TO THE EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES ACCEPT NO RESPONSIBILITIES FOR ANY DAMAGE AND/OR DELAY DUE TO OWNER CANCELLATIONS, QUARANTINE, GOVERNMENT RESTRAINTS, WEATHER, TERRORISM OR CAUSES BEYOND OUR CONTROL. NO RESPONSIBILITY IS ACCEPTED FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING, OR ACTS OF ANY GOVERNMENTAL AUTHORITY. WE SHALL NOT BE RESPONSIBLE FOR ANY OWNER’S BREACH OF ANY WARRANTY, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE (INCLUDING ANY LIABILITY IN TORT), AS TO ANY PRODUCTS AND/OR SERVICES AVAILABLE THROUGH THIS WEBSITE. WE SHALL NOT BE RESPONSIBLE FOR ANY OWNER FAILURE TO COMPLY WITH THIS AGREEMENT NOR FOR ANY FAILURE TO COMPLY WITH APPLICABLE FEDERAL, STATE, LOCAL, OR PROVINCIAL LAW.

ELECTRONIC COMMUNICATIONS

When you visit CarefreeFlights or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically, including, but not limited to, surveys, offers, promotions, and partner products. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. When you communicate with us via telephone, you consent to a recording of that communication. (For more information please review our Privacy Policy.)

ELECTRONIC SIGNATURE

By using the electronic signature feature of this website, you and all other entities on whose behalf you are acting have chosen to electronically sign all agreements. Your electronic signature shall have the same legal effect as a written signature and by using an electronic signature, you are deemed to have read every record and document before electronically signing the same. If you do not understand any record or document, then you agree to communicated directly with an appropriate representative of CarefreeFlights concerning your understanding prior to your use, or continued use of an electronic signature. Additionally, you authorize the reproduction of your electronic signature on any form required or requested to facilitate the services association with the website.

You represent and warrant without reservation that you have the legal right, power, and authority to agree to these Terms and Conditions on behalf of yourself and all other entities on whose behalf you are acting. You and all other entities on whose behalf you are acting further agree that your electronic signature constitutes an “electronic signature” as defined by the Electronic Signatures in Global and National Commerce Act (“E-Sign”) and/or the Uniform Electronic Transactions Act (“UETA”). You and all other entities on whose behalf you are acting further acknowledge and agree that by using an electronic signature you agree to these terms and conditions and that such agreement is an “electronic record” for purposes of E-sign, UETA, and the Uniform Computer Information Transactions Act and as such is completely valid, has legal effect, is enforceable, and is binding on, and non-refutable by you and all other entities on whose behalf you are acing, if different, as if it were any other duly executed paper contract.

YOUR ACCOUNT

If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. CarefreeFlights and Service Provider do not sell products for children, but they sell them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use CarefreeFlights only with involvement and permission of a parent or guardian. CarefreeFlights reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

User verification on the Internet is difficult and we cannot, and do not assume any responsibility for, the confirmation of each user’s purported identity. We encourage you to communicate any concerns you have through the tools available on the website, though even this does not assure you of the identity of the person with which you are communicating or researching.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

We may provide you and other users access to post reviews, comments, photos, and other content; send offers and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. CarefreeFlights reserves the right (but does not assume the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant CarefreeFlights a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant CarefreeFlights and sub-licensees the right to use the name that you submit in connection with such content. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify CarefreeFlights for all claims resulting from content you supply. CarefreeFlights has the right but not the obligation to monitor and edit or remove any activity or content. CarefreeFlights takes no responsibility and assumes no liability for any content posted by you or any third party.

OTHER BUSINESSES

Parties other than CarefreeFlights may offer, sell, or rent products, provide services on the website. In addition, we may provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. CarefreeFlights and Service Provider do not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use on those websites before continuing or purchasing those services, if any.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING PRICING ERRORS. IN PARTICULAR, WE AND OUR AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE TRAVEL PRODUCTS DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, PHOTOGRAPHS, LIST OF AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.), WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE OWNERS OR THIRD PARTIES.

WE AND OUR AFFILIATES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY US OR OUR AFFILIATES. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. WE AND OUR AFFILIATES DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM US, OUR AFFILIATES OR OWNERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE AND OUR AFFILIATES HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

BY USING THE CAREFREEFLIGHTS WEBSITE YOU AGREE THAT IN NO EVENT WILL WE OR OUR AFFILIATES, OFFICERS, DIRECTORS, CONSULTANTS, AGENTS AND/OR EMPLOYEES, OR ANY OTHER THIRD PARTY PROVIDER OF A SERVICE OR TOOL OFFERED ON ANY WEBSITE OF A MEMBER OF THE RESORT RENTAL GROUP, BE LIABLE FOR ANY LOST PROFITS OR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF, OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY, OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED WEBSITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE OR OUR AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

LIQUIDATED DAMAGES

You agree that in the event legal action arises in connection with the Agreement or any aspect of CarefreeFlights or Service Provider, each party will bear their own costs and fees. Furthermore, you understand and agree that because damages for failure to pay the rebate or any other service are difficult to ascertain, your damages will be limited to the Total of the software subscription fees paid to us and the sum of the activation fee paid by you minus any credits received from the Qualifying Resort and any rebates or credits received from us or our affiliates.

APPLICABLE LAW

By visiting CarefreeFlights, you agree that the laws of the State of Florida, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and CarefreeFlights or Service Provider.

Any dispute relating in any way to your visit to CarefreeFlights or to products or services sold or distributed by CarefreeFlights,through CarefreeFlights, or related to any actions or inaction of Service Provider in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $1 shall be adjudicated in any state or federal court in Orange County, State of Florida, and you consent to exclusive jurisdiction and venue in such courts.

OUR ADDRESS

CarefreeFlights MX, S.A. de C.V.
c/o 283 Cranes Roost Blvd Suite 111
Altamonte Springs FL 32701
http://www.CarefreeFlights.com
info@CarefreeFlights.com

Service Provider
Carefree Journeys, LLC
8545 Commodity Circle
Suite 125
Orlando,FL 32819

Service Provider, Carefree Journeys, LLC, has an office at the Orlando Address above and handles transactions and processes the credit card for your convenience as outlined in these Terms of Use and your Agreement. You agree and understand the Company maintains no headquarters, employees, or property in the United States and the US address is provided for your convenience and all mail is forwarded to the Company in Mexico.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Privacy Policy. These policies also govern your visit to CarefreeFlights. We reserve the right to make changes to our website, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

DISCLOSURE

In an effort to protect you the user, you will be provided the Agreement which outlining your rights and obligations prior to entering into a transaction with us. Please make sure you are familiar with your rights and obligations outlined in the Agreement. If there is any conflict between your Agreement and these Terms of Use and Privacy Policy – these Terms of Use and Privacy Policy will prevail except as where specifically stated otherwise in the Agreement.

CarefreeFlights is a subscription service that provides discounts and other benefits to its users through affiliations within the industry. Under some state law, including Florida, language exists that we believe does not apply to us but, in an abundance of caution, we choose to voluntarily provide the requested disclosures, but do not guarantee that we will provide such disclosures in the future.

INTELLECTUAL PROPERTY

 

COPYRIGHT

All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of CarefreeFlights, Service Provider or its content owners and is protected by United States and international copyright laws. The compilation of all content on this website is the exclusive property of CarefreeFlights or Service Provider and protected by U.S. and international copyright laws. All software used on this website is the property of CarefreeFlights, Service Provider, or its software owners and protected by United States and international copyright laws.

COPYRIGHT COMPLAINTS

CarefreeFlights and Service Provider respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.

TRADEMARKS

CarefreeFlights, and other CarefreeFlights graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks, or trade dress of CarefreeFlights in the U.S. and/or other countries. CarefreeFlights’ trademarks and trade dress may not be used in connection with any product or service that is not CarefreeFlights’, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits CarefreeFlights. All other trademarks not owned by CarefreeFlights that appear on this website are the property of their respective Owners, who may or may not be affiliated with, connected to, or sponsored by CarefreeFlights.

PATENTS

One or more patents owned by CarefreeFlights and/or its affiliated companies may apply to this website and to the features and services accessible via the website. Portions of this website operate under license of one or more patents.

LICENSE AND WEBSITE ACCESS

CarefreeFlights grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of CarefreeFlights. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of CarefreeFlights. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of CarefreeFlights without express written consent. You may not use any meta tags or any other “hidden text” utilizing CarefreeFlights’ name or trademarks without the express written consent of CarefreeFlights. Any unauthorized use terminates the permission or license granted by CarefreeFlights and CarefreeFlights may prevent access to the website by you. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of CarefreeFlights so long as the link does not portray CarefreeFlights, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any CarefreeFlights logo or other proprietary graphic or trademark as part of the link without CarefreeFlights express written permission.

NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide CarefreeFlights’s copyright agent the written information specified below. Please note that this procedure is exclusively for notifying CarefreeFlights that your copyrighted material has been infringed.

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed upon;
  • A description of where the material that you claim is infringing is located on the website, including the ID number, if applicable;
  • your address, telephone number, and e-mail address;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

CarefreeFlights’s Copyright Agent for notice of claims of copyright infringement on its website can be reached at the address under Our Address in these Terms

CarefreeFlights Legal Department
c/o 283 Cranes Roost Blvd Suite 111
Altamonte Springs FL 32701
e-mail: info@CarefreeFlights.com

AUTHORIZATION GRANTED TO CAREFREEFLIGHTS

By submitting any communication to this website you are fully and irrevocably authorizing this website, Service Provider and any of its affiliated entities (collectively, “us”) to publish or use the communication in whole or in part in any manner, to publish through any medium and through any media type known or hereafter devised, and to communicate with you via your email provided.

Further, you represent that you own or have the necessary rights without the required authorization from, or payment to, any other person or entity to own, and convey the information contained in the communication. You acknowledge that you will not be compensated or provided other consideration for any use of the communication, and you acknowledge that you have no expectation to be compensated or provided any compensation for any use of the communication.

Privacy Statement

We have adopted our Privacy Policy to protect you, our valued customer. By submitting an offer on this site, you agree to the terms of our Privacy Policy and the information you are providing, and/or have provided us in the past, will be covered by this Privacy Policy.

INTRODUCTION

The following describes the privacy policy (as amended or otherwise changed from time to time) applicable to the services available through the Website. Certain services that you may access on this Website are provided by our third party partners. Protection of your information relating to such services will be governed by the privacy policy of such third party. By visiting the Website, you are accepting the Privacy Policy described herein. For information about us read About Us.

OUR COMMITMENT TO YOUR PRIVACY

With our services, We are proud to be a leader in the field of electronic commerce and a true innovator in the way people travel.

We value your trust in us and will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to your friends and family.

INFORMATION WE COLLECT

We collect personally identifiable information (“Personal Data”) about you that you specifically and voluntarily provide to us while using the Website. Personal Data includes information that can identify you as a specific individual, such as your name, address, phone number, IP address, credit card number or e-mail address.

PROTECTING YOUR PERSONAL DATA

The Personal Data you provide us is saved in a secure environment and is kept in our records to make it easier for you to use our services on return visits. Information collected by us is stored in a single, secure database, accessible only by us. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies. We have created a secure environment for credit card transactions.

HOW WE USE THE INFORMATION WE COLLECT

We use the Personal Data we collect to provide you with the products and services you purchase or offer to purchase from our Website, and to build features that will make the services available on the Website easier to use. This includes faster purchase requests, better customer support and timely notice of our services and special offers. From time to time, we may contact you to request feedback on your experience using the Website, to assist us in improving the Website, or to offer special savings or promotions to you, as a Website user. If you would prefer not to receive notices of special savings or promotions, you may simply opt-out from receiving those by replying to the hyperlink provided in these notices. At its sole discretion, we may use your feedback regarding its services in marketing materials and may attribute them to you without revealing your full name or contact information.

SHARING YOUR PERSONAL DATA

Services: Many of the services we provide you require that we share information with buyers/sellers/agents/brokers/etc.—you agree that we may share this information in order to provide the services promised to you to these persons and to affiliated and subsidiaries of us as needed to perform the services.

Agents: Many of the operations we perform require us to hire other companies to help us with these tasks. For example, We hire other companies to help us handle mail and e-mail (including sending and delivering packages, postal mail and e-mail), analyze the data we collect, market our products and services, handle credit card transactions and provide customer service. The companies we employ to help us with these tasks have access to Personal Data to perform their functions, but may not use it for other purposes. Also, we require all agents to whom Personal Data is disclosed to enter into confidentiality agreements to protect your Personal Data.

Advertisements, Marketing Material and Other Offers: Unless you tell us that you do not want to receive these offers, we will occasionally send advertisements; marketing material or other offers on behalf of other businesses that we think might be of interest to you. This material is sent by us or other companies. If you do not want to receive these advertisements, marketing material or other offers, please notify us to unsubscribe.

Future Business Transfers: Our business is constantly changing. As part of that process, we may sell or buy other companies and Personal Data may be transferred as part of these transactions. It is also possible that we, or substantially all of our assets, may be acquired by another company, whether by merger, sale of assets or otherwise, and Personal Data may be transferred as part of such a transaction.

Compliance with Law and Protection: We reserve the right to release Personal Data in order to comply with the law. We may also release Personal Data to enforce or apply the terms and conditions applicable to our products and services, or protect the rights, property or safety of us, our users, or others.

Consent: If none of the categories described above apply, we will notify you to obtain your consent if we believe it is necessary and appropriate to share your Personal Data with someone else. You will have the right to tell us not to share your Personal Data.

OUR POLICY CONCERNING COOKIES

To serve you faster and with better quality, we use “cookies” technology. Cookies are small bits of code, usually stored on a user’s computer hard drive, which enable a Website to “personalize” itself for each user. We use cookies to reduce the time it takes for you to submit requests. No third party has access to the information we collect this way, but if you’d rather we didn’t use cookies when you visit us, notify us and we will help you turn them off.

We also use a third-party advertising company to serve ads when you visit our Website. The company may use information (not including your name, address, e-mail address or telephone number) about your visits to our and other Websites, in combination with non-personally identifiable information about your purchases and interests from other online and offline sources, in order to provide advertisements about goods and services of interest to you. In addition, we share Website usage information about visitors to our Websites with this company for the purpose of managing and targeting advertisements and for market research analysis on our Website and other sites. For these purposes, we and our third-party advertising company may note some of the pages you visit on our Website through the use of pixel tags (also called clear gifs).

We also permit other companies that show advertisements on some of our pages to place and access cookies on your computer. Other companies’ use of their cookies is subject to their own privacy policies and not ours. Such advertisers do not have access to our cookies.

AMENDMENTS TO THIS PRIVACY POLICY

We reserve the right to modify or amend this Privacy Policy without notice at any time and for any reason at its sole discretion.

A SPECIAL NOTE ABOUT CHILDREN

Persons under the age of 18 are not eligible to use any services on our Website and we do not knowingly collect personal information from children under 13. If you know we have collected information about a child under age 13, please notify us immediately. If we learn from any source that we have collected personal information from a child under age 13, we will delete that information as quickly as possible, and you agree that you have no claim to recover that information.

HOW TO CONTACT US

Should you have any questions, concerns or comments, please contact us via the information found in the Our Address section.

DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

We do not sell your information and we do not disclose your Personal Information or information about your use of Website (such as the areas you visit or the services you access) to anyone, except in the following situations:

To third parties if you consent to such disclosure or if such disclosure is necessary for you to receive the services you want. For example, if you wish to be contacted via e-mail regarding certain services, we send your e-mail address to these third parties only. We do not give out names, addresses, or phone numbers. If you are reserving a product with a third party through us, we may provide your Personal Information to the third party. We cannot monitor and have no control over the use of your Personal Information by such third parties, whether individuals or companies such as resorts.

To Website employees, contractors, affiliates, and partners who we believe need that access in order to do their jobs, to provide products and services to you, or to offer you related products and services. Many of the services we perform require us to hire others to help us with certain tasks. For example, Website hires companies to help us handle the delivery of information to you, including sending and delivering packages, postal mail and e-mail. We may also work with contractors who help us analyze the data we collect, market our products and services, and improve the Website to serve you better. The companies we employ to assist us with these tasks have access to Personal Information to perform their functions, but are not permitted to use Personal Information for any other purposes. Both Website employees and the third parties with whom we contract are required to sign confidentiality agreements that forbid the use of Personal Information other than for purposes of performing their work for Website.

To outside credit card processing companies and bank check processing companies. These companies do not retain, share, store, or use Personal Information for any purposes other than to support the Website in providing our Services and to support you in purchasing Services.
For legal and safety purposes, (a) in response to subpoenas, court orders, or legal process, or if needed to establish or exercise our legal rights or defend against legal claims; (b) if requested to do so by a governmental entity; or (c) if we believe in good faith that such action is necessary to prevent a crime, protect national security, or protect the personal safety of users or the public.

We may transfer information to a third party who acquires all or a substantial portion of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets.